Help Desk Support
- Tier 1, 2 and 3 support
- Onsite or remote help desk support for virus removal
- System tune ups
- Software repairs
- Printer help and more.
IT Infrastructure & Architecture
Delivering secure, scalable, and high-performance IT environments that power mission-critical operations.
Building the Foundation for Reliable and Future-Ready IT Systems
Modern organizations depend on a reliable and adaptable IT foundation.
ICS provides complete infrastructure lifecycle support, from design and deployment to monitoring and maintenance, ensuring every system is built for performance, security, and longevity.
With deep expertise across cloud, networking, virtualization, and enterprise systems, our engineers help clients modernize outdated environments and transition to flexible, future-ready architectures.
Every engagement is tailored to meet the unique requirements of each mission and backed by industry best practices and federal standards.
Core Capabilities
ICS offers end-to-end infrastructure management, ensuring each environment is secure, optimized, and built to evolve with organizational objectives.
System Administration
- Application troubleshooting
- Installations of new software, new software releases and system upgrades
- Evaluate and install patches
- Resolve software related problems
- Maintain data files and monitor system configuration to ensure data integrity
- Perform system backups and recovery
Virtualization
- Small, Medium, or Large environments (VMware vSphere or Microsoft Hyper-V)
- Migration from existing physical to virtual (Exchange, SQL, VOIP, Web Applications)
- Design and implement high availability solutions (VMware HA and DRS)
- Advanced VMware configurations with VMware Distributed Switch
Network and System Engineering
- Planning and engineering systems infrastructure
- Implementation and design of hardware and software
- Evaluation and monitoring performance of systems and design
- Backup solutions
- BES Solutions
- Firewall installation
- Installation of Wireless (Wi-Fi) and Wired (Ethernet) Networks
- Phone (VoIP) Systems Design and Installation
- LAN and WAN configuration; Virtualization
- Routing and Switching
Networking
- Plan, implement, and create advanced addressing and routing
- Securing the LAN/WAN networks down to desktop
- Network management
- Data center
- IP multicast enterprise architectures that include virtual private networking and wireless domains
- Troubleshoot LAN/WAN enterprise networks.
- Plan, implement and manage Port Security
Routing, Switching, and Optimization
- Implementing, Managing and Troubleshooting
- Exchange
- Active Directory
- SharePoint
- VoIP
- Web Based Applications
Secure WAN and Connectivity Solutions
- Extending your network reliably over VSAT or ISP
- Secure Connections (IPsec)
- High Security solutions built to client requirements
Unified Communications (VoIP)
- Multiple Site Deployments (Cisco)
- Design and implement high availability solutions
Why It Matters
For more than 25 years, we've been helping government, civilian, and commercial organizations modernize their operations, strengthen cybersecurity, and optimize performance.
Built for Growth
Scalable systems that evolve with organizational needs and support modernization initiatives.
Secure and Stable
Integrated protection across networks and systems to prevent downtime and data loss.
Proven and Compliant
Architected using industry and federal standards (PMI, ISO, ITIL, CMMI) for lasting reliability and trust.